Terms & Conditions

Thank you for shopping our online store! Before making a purchase from our website, please review the following terms and conditions carefully. By placing an order with us, you agree to be bound by these terms.

1. Order Acceptance: All orders placed on our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

2. Pricing and Payment: Payment must be made in full at the time of placing the order. We accept any payment from all major credit card companies.

3. Product information: We strive to accurately display product descriptions, including colors and dimensions. However, slight variations may occur due to the nature of handmade products. The images of the products on our website are for illustrative purposes only. Actual products may vary.

4. Cancellations: Orders can be cancelled within 8 hours of placement, provided they have not been shipped. Please contact us immediately at stlouiscandleco@gmail.com to request a cancellation.

5. Product safety: Our candles are crafted with high quality materials and are safe when used as directed. Always follow candle safety guidelines provided with your purchase.

6. Intellectual Property: All content on our website, including product images and descriptions, is the property of St. Louis Candle Co, LLC. Reproduction or distribution without permission is prohibited.

7. Privacy Policy: We respect your privacy and handle personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.

8. Limitation of Liability: To the extent permitted by law, we shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your purchase or use of our products.

9. Contact us: If you have any questions or concerns about these terms and conditions, please email ally@stlouiscandleco.com or call 314-250-6444.